Privacy Policy
At Cocoa Movers, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website and use our services. By accessing or using our services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect various types of information to provide and improve our services to you:
- Personal Information: This may include your name, address, phone number, email address, and payment details. We collect this information when you book services, contact us, or fill out a form on our website.
- Non-Personal Information: This includes details such as your IP address, browser type, device information, and browsing behavior on our website. This helps us understand how users interact with our site and improve the user experience.
- Cookies: Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember preferences, personalize content, and analyze traffic. You can choose to disable cookies through your browser settings.
2. How We Use Your Information
We use the information we collect in the following ways:
- To Provide Services: We use your personal information to book and deliver moving services, manage your account, and communicate with you about your move.
- To Improve Our Services: Your non-personal information helps us analyze trends, track user preferences, and enhance the functionality of our website.
- To Process Payments: Payment information is used solely for processing your transactions securely and for billing purposes.
- To Send Promotional Material: We may use your contact details to send promotional offers, newsletters, or other marketing materials, but you can opt-out of these communications at any time.
3. Sharing Your Information
We do not sell, rent, or share your personal information with third parties for their marketing purposes without your consent. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with third-party service providers who assist us in delivering our services, such as payment processors, moving equipment providers, and storage partners. These service providers are obligated to protect your information and use it only for the purposes of providing services on our behalf.
- Legal Requirements: We may disclose your personal information to comply with legal obligations or to protect our rights, property, or safety, as well as the rights, property, or safety of others.
- Business Transfers: If our business is acquired or merged with another company, your information may be transferred as part of that transaction.
4. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You may update or correct any inaccurate or incomplete information.
- Deletion: You can request the deletion of your personal information, subject to any legal obligations we may have.
- Opt-Out of Marketing: You may opt out of receiving marketing emails by following the unsubscribe instructions in the email or contacting us directly.
6. Third-Party Links
Our website may contain links to third-party websites that are not operated or controlled by us. We are not responsible for the content or privacy practices of those third-party sites. We encourage you to read their privacy policies before providing any personal information.
7. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If we learn that we have inadvertently collected personal information from a child under 18, we will take steps to delete that information as soon as possible.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” at the top will be updated. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Cocoa Movers
Address: 1060 Clearlake Rd, Cocoa, FL 32922
Email: info@cocoamovers.com
Phone: +1 321-328-9534
